This page provides general information for customers and website visitors. It is not legal advice. Please seek professional advice about your specific obligations.
Who we are
Oriental Spoon Express serves Korean food for dine-in and takeaway at Shop 78, 300 Point Cook Road, Point Cook VIC 3030. You can contact us at orientalspoonexpress@gmail.com.
What information we may receive
Depending on how you contact us or place an order, we may receive your name, phone number, email address, pickup details, order selections and any message or allergy information you choose to provide. The website may also store preferences and draft order information in your browser using local storage.
How we use information
- to answer enquiries and confirm or prepare takeaway orders;
- to contact you about an order, pickup timing or a requested update;
- to maintain our menu and improve the website; and
- to meet legal, accounting and safety requirements.
Sharing and third-party services
We do not sell personal information. We may share only the information reasonably needed with service providers who help us operate the website, communications or payments, and where required by law. Links to Instagram and Google Maps are operated by those providers and are subject to their own privacy policies.
Payments and sensitive information
Do not send full card numbers, passwords or other sensitive credentials through this website, email or social media. If a third-party payment provider is enabled for online payments, that provider will process payment under its own terms and privacy policy.
Cookies, analytics and storage
The site may use essential browser storage to keep a draft order or local admin settings working. Google Analytics is not active until a real measurement ID is configured. If analytics or other non-essential technologies are added, this notice will be updated and any choices required by law will be provided.
Retention and security
We keep information only for as long as reasonably needed for the purpose for which it was collected, business record-keeping, dispute handling or legal obligations. We take reasonable steps to protect information, but no online transmission or storage system can be guaranteed completely secure.
Access, correction and complaints
To ask about, access or correct personal information we hold, contact us using the details below. Please contact us first if you have a privacy concern so we can try to resolve it. If Australian privacy law applies to your situation and you are not satisfied, you may contact the Office of the Australian Information Commissioner.
Contact
Oriental Spoon Express
Shop 78, 300 Point Cook Road
Point Cook VIC 3030
orientalspoonexpress@gmail.com